Patient Services Coordinator - Front & Back Office

Riverview Health; Noblesville (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Riverview Health in Noblesville, IN is seeking a front/back-office administrative professional to greet patients, answer calls, and manage check-in/check-out processes. You will maintain financial and patient records, schedule referrals, and support various administrative tasks within the physician office.

The role requires minimum high school education and strong customer service skills, with preferred experience in office administration and data entry.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: 1+ year of office administrative experience.
• Experience in customer service.
• Proficiency with computers and data entry.

Responsibilities

• Check patients in and out of the medical office.
• Assist with patient scheduling and referrals.
• Manage registration documents and update demographic/insurance info.
• Maintain patient financial records and post payments.
• Attend to interoffice communications and document handling.
• Use computer systems for scheduling and record keeping.
• Ensure compliance with hospital policies and procedures.
• Notify management of workload changes and resolve issues.
• Contribute to team with positive attitude and collaboration.
• Perform other duties as assigned.

Skills

Customer service

Office administration

Data entry

Education

High School Diploma or Equivalence

GED or better

Tools

Office software

Data entry software

Job description

Riverview Health in Noblesville, IN is seeking a front/back-office administrative professional to greet patients, answer calls, and manage check-in/check-out processes. You will maintain financial and patient records, schedule referrals, and support various administrative tasks within the physician office.

The role requires minimum high school education and strong customer service skills, with preferred experience in office administration and data entry.