Patient Scheduling & Authorization Coordinator

Riverview Health; Noblesville (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Riverview Health in Noblesville, IN is seeking a detail-oriented front desk/medical office assistant to greet patients, handle calls, schedule appointments and collect payments. You will obtain referrals authorizations, register patients, and maintain accurate demographic and insurance information in the EMR.

By coordinating with insurance carriers and clinicians, you will ensure smooth patient flow, accurate billing, and timely communication of changes in patient status.

Qualifications

• Minimum: HS Diploma.
• Preferred: Specialized training in office administrative skills including medical terminology.

Responsibilities

• Answer the telephone, schedule appointments and greet patients with excellent customer service.
• Obtain authorizations for referrals from managed care insurance carriers and document authorization records.
• Register patients, update demographic and insurance information, and maintain electronic medical and financial records.

Skills

Scheduling

Customer service

Office administration

Education

HS Diploma

Medical terminology training

Job description

Riverview Health in Noblesville, IN is seeking a detail-oriented front desk/medical office assistant to greet patients, handle calls, schedule appointments and collect payments. You will obtain referrals authorizations, register patients, and maintain accurate demographic and insurance information in the EMR.

By coordinating with insurance carriers and clinicians, you will ensure smooth patient flow, accurate billing, and timely communication of changes in patient status.