Patient Services Coordinator – ENT/Ophthalmology/Audiology

Olmsted-Medical-Center; Rochester (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Employer Paid Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Center seeks a Patient Services Representative to greet visitors, register patients, verify demographics, schedule appointments, and collect co-pays in a fast-paced clinic environment.

This 1.0 FTE day shift position supports ENT, Ophthalmology and Audiology; prior computer experience and knowledge of medical terminology are preferred, with opportunities for benefits and professional growth.

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Customer service

Data entry

Billing

Communication

Education

BLS certification

Job description

Olmsted Medical Center seeks a Patient Services Representative to greet visitors, register patients, verify demographics, schedule appointments, and collect co-pays in a fast-paced clinic environment.

This 1.0 FTE day shift position supports ENT, Ophthalmology and Audiology; prior computer experience and knowledge of medical terminology are preferred, with opportunities for benefits and professional growth.