Patient Services Representative (PSR) – Southeast – ENT, Ophthalmology, Audiology

Olmsted-Medical-Center; Rochester (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Vision Insurance

Basic Life Insurance

Tuition Reimbursement

Employer Paid Short-Term Disability

Employer Paid Long-Term Disability

Adoption Assistance Plan

Job summary

Olmsted Medical Center seeks a Patient Services Representative to greet visitors, register patients, verify demographics, schedule appointments, and collect co-pays in a fast-paced clinic environment.

This 1.0 FTE day shift position supports ENT, Ophthalmology and Audiology; prior computer experience and knowledge of medical terminology are preferred, with opportunities for benefits and professional growth.

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Skills

Customer service

Data entry

Billing

Communication

Education

BLS certification

Job description

Patient Services Representative (PSR) – Southeast – ENT, Ophthalmology, Audiology

Job Category: Office/Clerical

Requisition Number: PATIE003848

• Posted : September 4, 2026
• Full-Time

Locations

Showing 1 location

Description

1.0 FTE - Day Shift - ENT, Ophthalmology, Audiology

Starting Pay - $20.40 to $29.98 (Based on Experience)

Offers for external candidates are generally made between the minimum and midpoint of the range, based on experience.

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• Medical Insurance
• Paid Time Off
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Qualifications:

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Job Responsibilities:

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.