Patient Services Coordinator — Clinic Admin

Montgomery College; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

The Clinic Office Assistant at Vanderbilt Health will handle administrative functions within the medical office, including scheduling patient appointments, managing check-in/check-out, and processing medical records requests. Duties also include verifying insurance, coordinating with clinics, and supporting staff to ensure timely patient flow.

This role requires professionalism, confidentiality, and strong customer service.

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience.
• Clerical/administrative skills preferred.

Responsibilities

• Observes professional ethics in maintaining confidential information acquired concerning patients and their families.
• Participates in performance improvement activities.
• Provides excellent customer service to patients, families, vendors, co-workers and physicians.
• Prepares for next day appointments and notifies patients of any appointment delays.
• Travels to other clinics as requested to prevent staffing shortages.
• Assists co-workers during down time.
• Performs other duties as assigned.

Education

High School Diploma or GED

Job description

The Clinic Office Assistant at Vanderbilt Health will handle administrative functions within the medical office, including scheduling patient appointments, managing check-in/check-out, and processing medical records requests. Duties also include verifying insurance, coordinating with clinics, and supporting staff to ensure timely patient flow.

This role requires professionalism, confidentiality, and strong customer service.