Patient Services Coordinator: Care, Scheduling & Billing

Penn Medicine, University of Pennsylvania Health System; Radnor (Delaware County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Penn Medicine, Hospital of the University of Pennsylvania, in Philadelphia, seeks a Patient Services Associate (PSA) to support patient flow, scheduling, and front-end operations in the OR department. The role emphasizes patient-centered service, accurate data entry, and compliance with regulatory standards.

Applicants typically hold a high school diploma or GED and may have 2+ years medical office experience or 4 years of customer service.

Qualifications

• H.S. Diploma or GED required.
• Associate of Arts or Science preferred.

Responsibilities

• Assists practice/department with patient/customer focus, supports high-quality care, and handles patient arrivals and check-out procedures.
• Answers phones, schedules appointments, and updates insurance/billing information in EMR according to protocols.

Skills

Customer service

Education

H.S. Diploma/GED

Associate degree preferred

Job description

Penn Medicine, Hospital of the University of Pennsylvania, in Philadelphia, seeks a Patient Services Associate (PSA) to support patient flow, scheduling, and front-end operations in the OR department. The role emphasizes patient-centered service, accurate data entry, and compliance with regulatory standards.

Applicants typically hold a high school diploma or GED and may have 2+ years medical office experience or 4 years of customer service.