Patient Services Coordinator

GOEBEL FIXTURE COMPANY; West Chester (Chester County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Company Provided Life Insurance

Paid Holidays

Paid Time Off (PTO)

Flexible Spending Account (FSA)

401(k) Plan

Learning Management System (LMS) to ke

Opportunities for professional growth

and development

Job summary

Chestercounty Dentistry is seeking a Front Office Coordinator to be the friendly face of the practice. You will handle scheduling, patient check-ins, and inquiries, ensuring a smooth, welcoming experience for all.

The role involves managing records, coordinating care with specialists, and supporting daily operations with a patient-first approach. The ideal candidate has strong communication and organizational skills, experience in a dental setting or customer service, and familiarity with dental

Qualifications

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Front desk is a high-traffic area, requiring multitasking and professionalism.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

• Location 795 E Marshall St Suite 100,West Chester, PA, 19380,United States
• Employee Type Full Time

Contact information

• Name Jennifer Kelly
• Phone [phone]
• Email [e-mail]

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary:

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities:

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer:

• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development