Patient Services Coordinator

Sentara Health; Virginia; Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Educational assistance

Bonus opportunities

Job summary

Sentara Health in Norfolk, VA is looking for a Patient Services Coordinator to manage authorization intake and coordination. Hours are M-F 8:00am-5:00pm, with flexibility to work every other weekend. Responsibilities include intake of authorization requests, building shells in JIVA, and coordinating nurse reviews.

Requires a High School Diploma and prior healthcare experience. Competitive compensation with base pay, incentives, and a comprehensive benefits package is offered.

Qualifications

• High School Diploma required.
• Previous healthcare experience required.

Responsibilities

• Intake of authorization requests via fax, phone, email and provider portal.
• Build authorization shells in JIVA and route authorizations for nurse review.
• Coordinate activities for specific practices, including insurance verification and obtaining pre-certification.
• Answer provider calls and assist with questions related to the authorization process.
• Outreach to providers to request clinical information for medical necessity review.
• Assist in scheduling peer-to-peer calls, as requested.

Skills

Insurance verification

Authorization intake

Provider portal

Education

High School Diploma

Job description

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health is looking to hire a Patient Service Coordinator. Hours of operations are M-F 8:00am to 5:00pm. Must be flexible to work every other weekend. A Patient Services Coordinator is responsible for intake of authorization requests via fax, phone, email and provider portal. Building authorization shells in JIVA, routing authorizations for nurse review. Coordinates activities for specific practices, including insurance verification/obtaining pre-certification. Responsible for answering provider calls and assisting with questions related to authorization process. Outreach to providers to request clinical information needed for medical necessity review. Assist in scheduling peer-to-peer calls, as requested.

Education:

High School Diploma (required)

Experience:

Previous Healthcare experience (required)

Keywords:

Talroo- Health, insurance verification, Patient Services Coordinator

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara offers professional development and a continued employment philosophy!

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day", this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!