Patient Access Representative I - Part Time (Double Weekends)

Sentara Health; United States; Sur place; USD 28 000 - 42 000; Temps partiel

Avantages offerts par ce poste

Medical, Dental, Vision plans

401k/403b with employer match

Paid Time Off and Holidays

Educational assistance or student loan

Résumé du poste

Sentara Health is seeking a Part-time Patient Access Representative in Norfolk, VA. This role focuses on patient identification, demographic and insurance data collection, and admissions across ED and various registration areas.

You will work with clinicians and non-clinical staff to ensure smooth patient flow and high-quality service. With opportunities for advancement to roles like Patient Access Rep II/III or Team Leader, this position offers solid onboarding, a team-focused environment, and

Qualifications

• 2 years of Customer Service and/or Data Entry experience; or a bachelor’s degree in lieu of two years of experience.
• Proficiency in Keyboarding (typing speed/accuracy)
• HS diploma or equivalent; no specific licensure required

Responsabilités

• Identify patients and verify demographics and insurance information.
• Register patients in ED and other hospital registration areas.
• Assist with admitting patients and coordinating with clinical/non-clinical staff.

Connaissances

Customer Service

Data Entry

Front Desk

First Point of Contact

Insurance Verification

Scheduling

Receptionist

Keyboarding

Formation

High School Diploma

Bachelor’s degree in lieu of two years of experience

Description du poste

City/State Norfolk, VA Work Shift Second (Evenings) Overview: Part time, Nights, Double Weekends

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements

Experience 2 years of Customer Service and/or Data Entry Associate or bachelor’s degree in Lieu of two years of experience

Proficiency in Keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not‑for‑profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan.

The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!