Patient Services Coordinator- Pain Management Fort Norfolk

Sentara Health; Norfolk (VA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Job summary

Sentara Health in Norfolk, VA is seeking a Patient Services Coordinator to develop care plans and coordinate patient care services. You will consult with providers, evaluate progress, and help secure funding for medical care.

The role includes insurance verification, pre-certification, scheduling, and order transmission to ensure timely care and maximize reimbursement. The position requires a HS diploma and healthcare experience.

Qualifications

• HS diploma or equivalent.
• Prior healthcare experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Develop care plans and coordinate patient care services.
• Consult with healthcare providers and evaluate patient progress.
• Assist with securing funding for medical care.
• Coordinate activities for practices including insurance verification, pre-certification, scheduling, and order transmission.
• Maintain statistics and act as liaison between clinical testing sites and offices.
• Help maximize reimbursement and reduce denials due to incomplete information.

Skills

Insurance verification

Scheduling

Pre-registration

Order transmission

Care coordination

Education

High School Diploma

Job description

City/State Norfolk, VA Work Shift First (Days) Overview: Full Time, Days

A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care. Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.

Education HS - High School Grad or Equivalent Certification/Licensure None Experience Previous Experience Healthcare experience

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan.

The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!