Patient Services Coordinator

Detroit Medical Center; Southfield (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Career development

Health savings account

Employee Assistance program

Job summary

DMC Heart & Vascular Clinic in Detroit, MI is seeking a non-exempt Medical Office Front Desk position to support daily patient flow and revenue cycles. You will greet patients, manage phones, schedule and confirm appointments, verify insurance, and assist with referral processing and patient check-out.

Responsibilities include collecting co-pays, entering data accurately, and guiding patients through the portal. A high school diploma or GED is required; medical office training is preferred.

Qualifications

• High school diploma or GED required; completion of medical office assistant program preferred.
• Prefer healthcare management/administration certification.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and confirm appointments, reschedule as needed.
• Check in patients and collect demographics, enter data into the electronic system, verify insurance; assist in check-out and referrals.
• Collect co-pays and post charges; perform charge entry and balance processing.
• Distribute information about policies and the practice; explain and enroll patients in the patient portal.

Skills

Customer service

Front desk

Data entry

Education

High school diploma/GED

Medical office assistant program

Job description

DMC Heart & Vascular Clinic in Detroit, MI is seeking a non-exempt Medical Office Front Desk position to support daily patient flow and revenue cycles. You will greet patients, manage phones, schedule and confirm appointments, verify insurance, and assist with referral processing and patient check-out.

Responsibilities include collecting co-pays, entering data accurately, and guiding patients through the portal. A high school diploma or GED is required; medical office training is preferred.