Patient Services Coordinator

Franklin Primary Health Center; Foley (AL); On-site; USD 29,000 - 36,000; Full time

Job summary

Franklin Primary Health Center is seeking a Medical Office Assistant to perform clerical duties associated with patient care. The role emphasizes a courteous, professional demeanor and efficient front-desk operations.

The position requires high school equivalency or diploma from a Medical Office Assistant program, familiarity with medical terminology, and experience with insurance billing. Prior CPT/ICD-9 coding knowledge is a plus, and adherence to HIPAA is expected.

Qualifications

• High school diploma or GED; completion of Medical Office Assistant program or equivalent
• Knowledge of medical terminology and CPT/ICD-9 coding helpful
• Experience with insurance billing for Medicaid/Medicare or other third-party payers is a plus

Responsibilities

• Greet and register patients, visitors, and staff professionally.
• Answer phones, screen calls, and route to appropriate destinations.
• Schedule patient appointments and prepare daily provider schedules.
• Retrieve and organize patient charts for visits and calls.
• Maintain patient confidentiality and accurate demographic data.

Skills

Medical terminology

CPT coding

ICD-9 coding

Insurance billing

Communication skills

Education

High school diploma or GED

Medical Office Assistant program diploma

Job description

Franklin Primary Health Center is seeking a Medical Office Assistant to perform clerical duties associated with patient care. The role emphasizes a courteous, professional demeanor and efficient front-desk operations.

The position requires high school equivalency or diploma from a Medical Office Assistant program, familiarity with medical terminology, and experience with insurance billing. Prior CPT/ICD-9 coding knowledge is a plus, and adherence to HIPAA is expected.