Healthcare Administrative Assistant

Franklin Primary Health Center, Inc.; Mobile, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Franklin Primary Health Center, Inc. is seeking a Medical Office Assistant to perform a variety of clerical duties tied to patient care and office operations.

The role emphasizes welcoming patients, scheduling visits, maintaining accurate charts, and processing payments with attention to HIPAA privacy and professional communication. The ideal candidate will have a high school diploma or GED, completion of a Medical Office Assistant program, and 1+ year medical office experience or strong

Qualifications

• High school diploma or GED required.
• Graduate of Medical Office Assistant Program or equivalent preferred.
• 1+ year work experience in a medical setting helpful.
• Knowledge of CPT coding and ICD-9 coding is advantageous.
• Strong English communication skills; bilingual candidates encouraged.

Responsibilities

• Greets, registers, and directs patients, visitors, and staff in a courteous manner.
• Answers phones, screens calls, and routes inquiries to appropriate departments.
• Schedules patient appointments and prepares daily provider schedules.
• Retrieves and organizes patient charts for visits and calls.
• Updates demographic data and insurance information on intake or at intervals.
• Maintains confidentiality and HIPAA privacy of patient information.
• Process insurance claims and deposit patient payments; assist with billing processes.
• Ensure efficient reception area operations and accurate chart management.

Skills

Medical terminology

CPT coding

ICD-9 coding

Customer service

Keyboarding

Insurance billing

Medical records management

Education

High school diploma or GED

Medical Office Assistant program

Job description

Franklin Primary Health Center, Inc. is seeking a Medical Office Assistant to perform a variety of clerical duties tied to patient care and office operations.

The role emphasizes welcoming patients, scheduling visits, maintaining accurate charts, and processing payments with attention to HIPAA privacy and professional communication. The ideal candidate will have a high school diploma or GED, completion of a Medical Office Assistant program, and 1+ year medical office experience or strong