Medical Office Concierge & Patient Services

Franklin Primary Health Center, Inc.; Foley (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Franklin Primary Health Center, Inc. seeks a Medical Office Assistant to perform clerical duties supporting patient care. You will greet patients, schedule appointments, manage records, and handle billing and privacy compliance.

Ideal candidates have high school diplomas or GED, completed Medical Office Assistant program, and familiarity with CPT/ICD-9 coding; experience with medical billing is a plus. This is an on-site role in Foley, AL, with professional patient interaction and teamwork.

Qualifications

• Proficiency in medical terminology and CPT/ICD-9 coding is helpful.
• Strong customer service and telephone skills are required.
• Experience with medical billing and insurance processes is preferred.

Responsibilities

• Greet and register patients, direct to appropriate departments, and answer calls professionally.
• Schedule patient appointments and prepare daily provider schedules.
• Maintain patient records, ensure confidentiality, and process payments and insurance claims.

Skills

Medical terminology

CPT coding

ICD-9 coding

Telephone etiquette

Public relations

Education

High school diploma or GED

Medical Office Assistant program

Tools

Office equipment

Job description

Franklin Primary Health Center, Inc. seeks a Medical Office Assistant to perform clerical duties supporting patient care. You will greet patients, schedule appointments, manage records, and handle billing and privacy compliance.

Ideal candidates have high school diplomas or GED, completed Medical Office Assistant program, and familiarity with CPT/ICD-9 coding; experience with medical billing is a plus. This is an on-site role in Foley, AL, with professional patient interaction and teamwork.