Patient Services Coordinator

UF Health; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

UF Health is seeking a Customer Service Representative to schedule patient appointments and maintain the clinical medical records system under the direction of the Supervisor. You will serve as a crucial liaison between patients and hospital staff, ensuring smooth communication and timely follow-up.

The role requires a high school diploma or GED, strong verbal and written communication, and the ability to handle stressful situations with professionalism and courtesy.

Qualifications

• High school diploma or GED is required.
• Completion of Medical Terminology course preferred.
• Healthcare experience is a plus.

Responsibilities

• Schedule patient appointments.
• Manage the clinical medical records system.
• Serve as liaison between patients and hospital staff.

Skills

Verbal communication

Written communication

Customer-focused

Professional demeanor

Medical terminology

Education

High school diploma or GED

Medical Terminology course

Job description

UF Health is seeking a Customer Service Representative to schedule patient appointments and maintain the clinical medical records system under the direction of the Supervisor. You will serve as a crucial liaison between patients and hospital staff, ensuring smooth communication and timely follow-up.

The role requires a high school diploma or GED, strong verbal and written communication, and the ability to handle stressful situations with professionalism and courtesy.