Patient Services & Scheduling Specialist

UF Health; Jacksonville (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

UF Health in Jacksonville is seeking a patient access/registration clerk to schedule appointments, register patients, and collect demographic and financial information. The role includes handling billing signatures, ordering tests as directed by physicians, and answering calls while greeting patients with excellent service.

The ideal candidate will have a High School diploma or GED, strong verbal communication, data entry skills, and experience with third-party payors.

Qualifications

• High school diploma or GED required.
• One year experience with third party payors.
• Excellent written and verbal communication skills in English.

Responsibilities

• Schedule patient appointments.
• Register patients and collect demographics and financial information.
• Obtain signatures and documentation for billing/insurance.
• Order laboratory tests as directed by physicians.
• Answer phones and greet patients.
• Serve as liaison between patients, nurses, physicians and others.
• Provide excellent customer service.
• Conduct end-of-day disposition and gather statistics.

Skills

Decision making

Detail oriented

Verbal communication

Data entry

Prioritization

Customer service

Education

High School Diploma or GED

Tools

Billing software

EMR systems

Job description

UF Health in Jacksonville is seeking a patient access/registration clerk to schedule appointments, register patients, and collect demographic and financial information. The role includes handling billing signatures, ordering tests as directed by physicians, and answering calls while greeting patients with excellent service.

The ideal candidate will have a High School diploma or GED, strong verbal communication, data entry skills, and experience with third-party payors.