Healthcare Scheduling & Medical Records Liaison

UF Health; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UF Health in Saint Augustine seeks a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff to ensure smooth operations and accurate information flow.

The ideal candidate demonstrates strong communication skills, can stay calm under pressure, and has a basic understanding of medical terminology. Previous medical office experience is a plus.

Qualifications

• Demonstrates effective verbal and written communication skills.
• Ability to manage stressful situations professionally, calmly, and courteously.
• Basic knowledge and understanding of medical terminology.

Responsibilities

• Schedule patient appointments.
• Manage the clinical medical records system.
• Serve as a liaison between patients and hospital staff.

Skills

Communication skills

Stress management

Medical terminology

Education

High school diploma

Medical terminology course

Job description

UF Health in Saint Augustine seeks a Customer Service Representative to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff to ensure smooth operations and accurate information flow.

The ideal candidate demonstrates strong communication skills, can stay calm under pressure, and has a basic understanding of medical terminology. Previous medical office experience is a plus.