Patient Scheduling & Service Specialist

UF Health; St. Augustine South (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UF Health is seeking a Customer Service Representative in Florida to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff to ensure smooth communication and coordination of care.

Qualifications include a high school diploma or GED, with preferred medical terminology training and healthcare customer service experience. This role typically involves on-site work with standard hospital operations and patient

Qualifications

• High school diploma or GED required.
• Preferred: completion of a medical terminology course.
• One to two years of customer service experience required.
• Two years of customer service experience in a healthcare setting preferred.

Responsibilities

• Schedule patient appointments.
• Manage the clinical medical records system.
• Serve as liaison between patients and hospital staff.

Skills

Communication

Stress management

Medical terminology

Education

High school diploma or GED

Medical terminology course (preferred)

Job description

UF Health is seeking a Customer Service Representative in Florida to schedule patient appointments and manage the clinical medical records system. You will act as a liaison between patients and hospital staff to ensure smooth communication and coordination of care.

Qualifications include a high school diploma or GED, with preferred medical terminology training and healthcare customer service experience. This role typically involves on-site work with standard hospital operations and patient