Patient Services Coordinator

Brattleboro-Memoria; Fairview Village (VT); On-site; USD 22,000 - 28,000; Full time

Job summary

Brattleboro Memorial Hospital is seeking a Patient Service Representative to support the flow of patients and patient information through the office. The role entails completing secretarial and clerical duties, greeting patients, and directing them to appropriate services in a busy clinical setting.

The position emphasizes accurate registration, scheduling, and coordination with clinicians. Strong attention to confidentiality and customer service is required for daily operations.

Qualifications

• High school diploma or equivalent is required.
• One year of reception or secretarial experience is required; word processing experience is essential.

Responsibilities

• Demosntrates ability to organize the office efficiently and effectively.
• Check in patients and ensure appropriate Registration status.
• Direct patients to appropriate services and maintain patient flow.
• Handle department forms, filing, mail distribution and chart assembly accurately.
• Assist in maintaining patient satisfaction and confidentiality.

Skills

Reception experience

Secretarial experience

Word processing

Office coordination

Education

High school diploma or equivalent

Job description

Brattleboro Memorial Hospital is seeking a Patient Service Representative to support the flow of patients and patient information through the office. The role entails completing secretarial and clerical duties, greeting patients, and directing them to appropriate services in a busy clinical setting.

The position emphasizes accurate registration, scheduling, and coordination with clinicians. Strong attention to confidentiality and customer service is required for daily operations.