Patient Services Coordinator

Independence Health System; Fairmont City (PA); On-site; USD 35,000 - 52,000; Full time

Job summary

Independence Health System in Pennsylvania is seeking an Administrative Support professional to assist the Physician Practice. You will interact with patients to collect demographic and insurance information, help schedule appointments and procedures, and guide patient flow through the visit process.

The role involves handling telephone calls, maintaining a positive customer service atmosphere, and ensuring accurate entry of patient data and billing information within established policies.

Qualifications

• Experience in a medical office or patient-facing role preferred.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Provide administrative support to the Physician Practice.
• Greet and assist patients in person and over the phone.
• Register patients and collect demographic and insurance information.
• Schedule appointments and coordinate referrals and authorizations.
• Enter patient information and billing codes into the system.
• Prepare and process patient charges and payments.

Skills

Customer service

Scheduling

Billing entry

Tools

Billing software

Job description

Independence Health System in Pennsylvania is seeking an Administrative Support professional to assist the Physician Practice. You will interact with patients to collect demographic and insurance information, help schedule appointments and procedures, and guide patient flow through the visit process.

The role involves handling telephone calls, maintaining a positive customer service atmosphere, and ensuring accurate entry of patient data and billing information within established policies.