Patient Access & Scheduling Specialist

Independence Health System; Greensburg (Westmoreland County); On-site; USD 38,000 - 54,000; Full time

Job summary

Independence Health System in Greensburg, PA seeks an administrative assistant to support the Physician Practice. The role handles patient intake, scheduling, referrals, authorizations, and billing, with emphasis on accurate data collection and patient advocacy.

Responsibilities include coding, denials prevention, and maintaining a compliant, efficient office workflow. Travel between system locations may be required; equity and compliance with regulatory standards are emphasized.

Qualifications

• Minimum high school education with ability to apply medical terminology.
• Knowledge of legal aspects and liability in nursing practice.
• Ability to communicate complex topics to diverse audiences.

Responsibilities

• Greet patients and maintain a positive customer service atmosphere.
• Process calls, messages, and scheduling promptly and accurately.
• Pre-register patients and collect demographic and insurance information.
• Enter charges and codes into the billing system per policy.
• Coordinate referrals, authorizations, and patient flow.
• Support compliance and participate in surveys and improvement initiatives.
• Maintain a clean, safe work environment and assist with cost controls.

Skills

Leadership

Organizational skills

Critical thinking

Judgment

Legal awareness

Communication

Education

High School Diploma or GED

Job description

Independence Health System in Greensburg, PA seeks an administrative assistant to support the Physician Practice. The role handles patient intake, scheduling, referrals, authorizations, and billing, with emphasis on accurate data collection and patient advocacy.

Responsibilities include coding, denials prevention, and maintaining a compliant, efficient office workflow. Travel between system locations may be required; equity and compliance with regulatory standards are emphasized.