Patient Experience Specialist

Independence Health System; Butler (Butler County); On-site; USD 21,000 - 30,000; Full time

Job summary

Independence Health System is seeking a full-time medical office receptionist/registrar to support a Physician Practice in Butler, PA. The role involves on-site patient intake, data accuracy for demographics and insurance, and scheduling across multiple locations.

Responsibilities include managing referrals, authorizations, coding, and cash handling while ensuring a positive patient experience and adherence to procedures. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required.
• Strong leadership, organizational, critical thinking and judgment skills.
• Excellent communication of complex topics to diverse audiences is essential.

Responsibilities

• Provide administrative and secretarial support to the Physician Practice.
• Obtain accurate demographic and insurance information from patients.
• Schedule appointments and aid in referrals, authorizations and patient flow.

Skills

Leadership

Organization

Critical thinking

Communication

Education

High School Diploma or GED

Job description

Independence Health System is seeking a full-time medical office receptionist/registrar to support a Physician Practice in Butler, PA. The role involves on-site patient intake, data accuracy for demographics and insurance, and scheduling across multiple locations.

Responsibilities include managing referrals, authorizations, coding, and cash handling while ensuring a positive patient experience and adherence to procedures. Strong communication and organizational skills are essential.