On-site Patient Access & Scheduling Specialist

Independence Health System; Saxonburg (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Independence Health System is seeking an Administrative Assistant to support the Physician Practice on-site in Butler, PA. The role involves handling patient intake, scheduling, coding, and coordinating referrals with a focus on accuracy and customer service.

The position requires a high school diploma, strong organizational and communication skills, and the ability to interact professionally with patients and staff. Travel between local sites may be required as needed.

Qualifications

• High School Diploma or GED required.
• Strong leadership, organizational, independent and critical thinking.
• Ability to communicate complex topics to a wide and diverse audience.

Responsibilities

• Provide administrative support in the Physician Practice.
• Maintain a positive customer service atmosphere at the reception.
• Process calls and messages promptly, courteously, and accurately.
• Follow department guidelines for triage and scheduling of patients.
• Enter patient information into the billing system per policy.
• Code visits based on diagnosis and resolve discrepancies.
• Coordinate and submit information for authorizations and referrals.
• Support compliance and readiness for surveys and inspections.
• Mentor/new hires and act as a patient advocate.

Skills

Leadership

Communication

Education

High School Diploma or GED

Job description

Independence Health System is seeking an Administrative Assistant to support the Physician Practice on-site in Butler, PA. The role involves handling patient intake, scheduling, coding, and coordinating referrals with a focus on accuracy and customer service.

The position requires a high school diploma, strong organizational and communication skills, and the ability to interact professionally with patients and staff. Travel between local sites may be required as needed.