Patient Services Coordinator

akumincorp; Detroit (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Akumin Operating Corp. seeks a Patient Coordinator to greet patients, assist at check-in, handle registration in multiple systems and answer calls with professionalism. You will verify insurance, schedule appointments and organize medical records to ensure a smooth patient experience across sites.

The role emphasizes HIPAA-compliant documentation and accurate record-keeping, with responsibilities for collecting payments where applicable and coordinating with clinical staff as needed.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification must be obtained prior to hire (Mobile Radiology/Oncology).
• Valid state driver’s license may be required.
• Ability to work at several locations and travel as needed.
• Pre-employment background check and drug screen are required.

Responsibilities

• Greets and assists patients, customers and visitors in person and over the phone.
• Registers patients in various systems.
• Answers phone calls professionally and courteously.
• May collect monies for time-of-service patient responsibility.
• May verify insurance coverage and obtain prior authorization.
• May schedule patient appointments and prepare medical records for physicians and customers.
• Ensures accuracy of patient records and documentation in electronic systems.

Skills

Customer service

Organizational skills

Multi-tasking

Computer literacy

Spanish language (preferred)

Communication skills

Valid driver’s license

Education

High School Diploma or equivalent

Tools

CPR Certification

Job description

Akumin Operating Corp. seeks a Patient Coordinator to greet patients, assist at check-in, handle registration in multiple systems and answer calls with professionalism. You will verify insurance, schedule appointments and organize medical records to ensure a smooth patient experience across sites.

The role emphasizes HIPAA-compliant documentation and accurate record-keeping, with responsibilities for collecting payments where applicable and coordinating with clinical staff as needed.