Patient Services Coordinator

Innovive Health; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Innovive Health in Des Moines, IA is seeking a Patient Services Coordinator to manage patient and clinician schedules and support care continuity. You will act as a key communication link among patients, clinicians, and leadership in a fast-paced healthcare setting.

The role requires strong organization, attention to detail, and proficiency with Microsoft Outlook, Excel, Word, and Teams. Local travel is expected to support scheduling needs and care delivery.

Qualifications

• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft Outlook, Excel, Word, and Teams.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Manage patient and clinician schedules to ensure accurate and timely visits.
• Coordinate admissions, recertifications, and resumption of care visits.
• Maintain staffing coverage and assist with schedule adjustments.
• Communicate with patients, clinicians, and leadership regarding scheduling needs.
• Monitor reports, productivity, and visit compliance.
• Support onboarding and scheduling of new clinicians.
• Ensure adherence to HIPAA and company policies.

Skills

Communication

Organization

Multitasking

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

Patient Services Coordinator

Join our team and help ensure patients receive the care they need, when they need it.

The Patient Services Coordinator (PSC) is responsible for coordinating patient and clinician schedules, supporting care continuity, and serving as a key communication link between patients, clinicians, and leadership. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Manage patient and clinician schedules to ensure accurate and timely visits.
• Coordinate admissions, recertifications, and resumption of care visits.
• Maintain staffing coverage and assist with schedule adjustments.
• Communicate with patients, clinicians, and leadership regarding scheduling needs.
• Monitor reports, productivity, and visit compliance.
• Support onboarding and scheduling of new clinicians.
• Ensure adherence to HIPAA and company policies.

Qualifications

Required:

• Bachelor's degree or equivalent work experience.
• Proficiency in Microsoft Outlook, Excel, Word, and Teams.
• Strong communication, organizational, and multitasking skills.

Preferred:

• Degree in Human Services, Psychology, Social Work, Business, or related field.
• 1+ year of home health or healthcare experience.

Travel: Local travel as needed (approximately 30%).