Patient Care Coordinator (Part Time - Seasonal Coverage)

TSG Resources, Inc.; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

SCP Health is seeking a dedicated Student Patient Coordination Assistant to support the post-discharge outreach team. You will help ensure follow-up appointments, medication adherence, and clear discharge instructions while building compassionate patient relationships.

This role blends administrative tasks with patient education, data entry, and collaboration with clinical staff to coordinate care. Open to undergraduates across health-related fields; strong communication and organizational

Qualifications

• Completion of at least one college-level health or science course exposing to healthcare concepts.
• Undergraduate student status with sophomore standing or higher.
• Open to health-related fields; healthcare knowledge is preferred but not required.

Responsibilities

• Conduct outreach calls to patients post-discharge to ensure follow-up.
• Assist with non-clinical needs and navigation of healthcare resources.
• Document patient information accurately in designated systems.
• Monitor and escalate patient concerns to licensed staff as needed.
• Support scheduling and administrative tasks to coordinate care.
• Maintain patient confidentiality and comply with policies.

Skills

Interpersonal skills

Communication

Medical terminology

Multitasking

Organizational skills

Microsoft Office

Education

Undergraduate student

Tools

Microsoft Teams

Webex

Job description

At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

• - Strong track record of providing excellent work/life balance.


• - Comprehensive benefits package and competitive compensation.


• - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Primary Duties and Responsibilities:

Support the Patient Coordination team in conducting outreach calls to patients post-discharge, ensuring follow-up appointments, medication adherence, and patient understanding of discharge instructions. Assist patients with non-clinical needs, including navigation of healthcare resources and referrals. Collect and accurately document patient information in designated systems. Monitor and record patient-reported concerns, escalating clinical issues to licensed staff as appropriate. Provide compassionate communication and patient education under supervision, reinforcing instructions related to care plans and self-management. Assist with administrative tasks, including organizing records, maintaining data accuracy, and supporting patient scheduling efforts. Collaborate with healthcare team members to ensure timely resolution of patient needs and service coordination. Adhere to organizational policies, patient confidentiality requirements, and compliance protocols.

Knowledge, Skills, and Abilities:

Strong interpersonal and communication skills with a patient-centered approach. Working knowledge of anatomy, physiology, healthcare concepts, and medical terminology. Ability to manage multiple priorities in a fast-paced environment. Demonstrated organizational and documentation skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration platforms (Teams, Webex). Compassion, empathy, and a commitment to providing quality patient interactions.

EDUCATION (Required):

Currently enrolled in an accredited college or university, including an accredited online degree program. Undergraduate students must have attained at least sophomore standing.

FIELD OF STUDY (Preferred):

Open to all fields of study. Health-related fields such as Public Health, Nursing, Healthcare Administration, Biology, Pre-Health, Allied Health, or a related discipline are preferred but not required.

SUPERVISION EXERCISED:

None. This role does not supervise other employees.

QUALIFICATIONS:

• Previous Experience: Completion of at least one college-level health or science course that provides exposure to healthcare concepts or medical terminology, such as Anatomy & Physi