Patient Services Concierge I – Healthcare Office

Baylor Scott & White Health; Temple (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will help patients through check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, collecting and verifying insurance information, directing patients, handling payments, and assisting with medical records when requested.

Qualifications

• H.S. Diploma or GED required.
• Experience: less than 1 year.

Responsibilities

• Assist patients with check-in and check-out, scheduling, and insurance verification.
• Handle patient registration and enter demographic changes into the system.
• Answer phones and provide information about services and hours.
• Accept payments for services and post charges.
• Provide accurate information to patients and approved parties.
• Direct patients to waiting areas and assist with medical records duties as needed.

Education

High School Diploma or GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will help patients through check-in/check-out, scheduling, insurance verification, and answering phones to ensure high-quality, patient-centered care.

Responsibilities include patient registration, collecting and verifying insurance information, directing patients, handling payments, and assisting with medical records when requested.