Patient Services Concierge — Hospital & Clinic

Hawaii Pacific Health; Honolulu (HI); On-site; USD 36,000 - 37,000; Full time

Job summary

Kapi'olani Medical Center for Women & Children in Hawai‘i seeks a Patient Service Representative to ensure warm, friendly and considerate assistance at our hospitals and clinics, acting as a liaison between patients and staff while performing clerical, reception and business duties.

The role requires strong communication and customer service skills, with a focus on patient-centered care and teamwork in a busy healthcare environment on Oʻahu.

Qualifications

• High school or equivalent.
• Basic computer skills.
• One year clerical support in a healthcare setting or related experience.

Responsibilities

• As the Patient Service Representative, you will help to ensure that our patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics by acting as a liaison between patients of all ages and the professional staff of our hospitals and clinics, generally by performing a combination of clerical, reception and business duties.

Education

High school diploma or equivalent

Tools

EPIC

Job description

Kapi'olani Medical Center for Women & Children in Hawai‘i seeks a Patient Service Representative to ensure warm, friendly and considerate assistance at our hospitals and clinics, acting as a liaison between patients and staff while performing clerical, reception and business duties.

The role requires strong communication and customer service skills, with a focus on patient-centered care and teamwork in a busy healthcare environment on Oʻahu.