Patient Services Specialist – Care & Reception

Hawaii Pacific Health; Honolulu (HI); On-site; USD 34,440 - 37,195; Full time

Job summary

Hawaiʻi Pacific Health in Hawaiʻi is seeking a Patient Service Representative to help ensure patients and families receive warm, friendly, and considerate assistance. You will act as a liaison between patients and professional staff in our Contact Center and assist with a variety of administrative tasks, including registration, record updates, and fee processing.

We are looking for a sensitive, customer‑focused individual with excellent communication skills and the ability to work with minimal

Qualifications

• High school diploma or equivalent.
• One year of clerical support in a healthcare setting or related experience.
• Basic computer skills.

Responsibilities

• Interviewing, registering, admitting, updating, and creating patients’ medical records.
• Performing accurate and timely processing of all professional and technical fees generated by department providers.
• Handling cash and collecting payments.

Skills

Strong communication

Customer service

Basic computer skills

Education

High School Diploma or equivalent

Tools

EPIC

ICD/CPT Coding Certification

Job description

Hawaiʻi Pacific Health in Hawaiʻi is seeking a Patient Service Representative to help ensure patients and families receive warm, friendly, and considerate assistance. You will act as a liaison between patients and professional staff in our Contact Center and assist with a variety of administrative tasks, including registration, record updates, and fee processing.

We are looking for a sensitive, customer‑focused individual with excellent communication skills and the ability to work with minimal