Patient Service Representative

Women's Specialty Care, LLC; Kailua (HI); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider focused on women's health in Kailua, HI is seeking a full-time Patient Service Representative. The role involves managing administrative tasks, including scheduling appointments and verifying insurance information. Candidates should have skills in appointment scheduling, insurance verification, and medical terminology, along with strong organizational and communication abilities. The position emphasizes teamwork and maintaining a compassionate environment for patients.

Qualifications

• Proficiency in appointment scheduling and phone etiquette.
• Experience with insurance verification.
• Familiarity with medical terminology.
• Experience working in a medical office setting.
• Excellent organizational, communication, and interpersonal skills.
• Ability to multitask and work in a team-oriented environment.

Responsibilities

• Manage daily administrative responsibilities including scheduling appointments.
• Verify insurance information for patient coverage.
• Provide excellent customer service to patients.
• Handle patient inquiries and maintain medical records.
• Collaborate with the medical office team for seamless operations.

Skills

Appointment Scheduling

Phone Etiquette

Insurance Verification

Medical Terminology

Organizational Skills

Communication Skills

Interpersonal Skills

Job description

Women’s Specialty Care, LLC is dedicated to providing the highest level of care for complex pregnancies to ensure the best perinatal outcomes. Our team of experienced professionals is committed to offering personalized support and exceptional service. We prioritize patient well-being and strive to create a compassionate and inclusive environment for every individual. Located in Kailua, HI, we serve as a trusted partner in women’s healthcare.

Role Description

We are seeking a full-time Patient Service Representative for an on-site role located in Kailua, HI. The Patient Service Representative will manage daily administrative responsibilities, including scheduling appointments, verifying insurance information, and providing excellent customer service. Additional tasks include handling patient inquiries, maintaining medical records, and collaborating with the medical office team to ensure seamless operations and patient satisfaction.

Qualifications

• Proficiency in Appointment Scheduling and Phone Etiquette to effectively manage patient interactions.
• Experience with Insurance Verification to ensure accurate coverage information and billing processes.
• Familiarity with Medical Terminology to effectively communicate with patients, providers, and staff.
• Experience working in a Medical Office setting, with knowledge of clerical and administrative tasks specific to healthcare.
• Excellent organizational, communication, and interpersonal skills.
• Ability to multitask, maintain attention to detail, and work in a team-oriented environment.