Hospital Patient Services Specialist

Hawaii Pacific Health; Honolulu (HI); On-site; USD 32,000 - 34,000; Full time

Job summary

Straub Benioff Medical Center in Honolulu seeks a Patient Service Representative to ensure patients and families receive warm, friendly, and considerate assistance. You will liaise between patients and staff, handling clerical and reception tasks, interviewing, registering, admitting, and updating medical records.

The role requires excellent communication and customer service skills, the ability to work with minimal supervision, and a commitment to delivering high-quality care in Hawai‘i.

Qualifications

• High school diploma or equivalent and one year of clerical support in a health care setting or related experience.
• Basic computer skills and familiarity with EPIC preferred.

Responsibilities

• Interview, register, admit and update patients’ medical records.
• Process professional/technical fees accurately and timely for department providers.
• Handle cash and perform collections as part of patient accounting.

Skills

Communication

Customer service

Clerical support

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Straub Benioff Medical Center in Honolulu seeks a Patient Service Representative to ensure patients and families receive warm, friendly, and considerate assistance. You will liaise between patients and staff, handling clerical and reception tasks, interviewing, registering, admitting, and updating medical records.

The role requires excellent communication and customer service skills, the ability to work with minimal supervision, and a commitment to delivering high-quality care in Hawai‘i.