Patient Services Concierge & Front Desk Pro

Ankle & Foot Centers; Marietta (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Ankle & Foot Centers is seeking a Patient Service Representative in Marietta, GA to support clinic operations at the front desk. You will greet patients, capture demographics, verify insurance, process payments, and schedule appointments, ensuring a smooth patient flow.

The role requires professional communication, attention to detail, and a team-first attitude. Work hours are Monday through Friday, 7:30am–4:45pm, with potential occasional overtime as needed.

Qualifications

• Greet patients and visitors professionally.
• Enter and update patient demographics accurately.
• Verify insurance information and eligibility.
• Answer phones clearly and assist callers.
• Schedule patient appointments and manage referrals.
• Collect copayments, deductibles, and balances at check-in.

Responsibilities

• Check-in and check-out patients efficiently.
• Maintain tidy front desk and waiting area.
• Prepare and file patient documents as requested.
• Communicate effectively with physicians and staff.
• Protect patient privacy in accordance with HIPAA requirements.

Skills

Effective communication

Teamwork

Initiative

Computer skills

Ethical conduct

Typing skills

Education

High School diploma or equivalent

Job description

Ankle & Foot Centers is seeking a Patient Service Representative in Marietta, GA to support clinic operations at the front desk. You will greet patients, capture demographics, verify insurance, process payments, and schedule appointments, ensuring a smooth patient flow.

The role requires professional communication, attention to detail, and a team-first attitude. Work hours are Monday through Friday, 7:30am–4:45pm, with potential occasional overtime as needed.