Patient Services Concierge & Front Desk Cashier

Kaiser Permanente; San Rafael (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Kaiser Permanente in San Rafael, California seeks a Cashier Receptionist to greet patients, check in and out, collect co-pays, and handle registration using computer systems. The role requires attention to detail and the ability to verify demographics, language preferences, and health plan coverage.

You will work under supervision within the health care department, assisting patients with questions, directing them to the appropriate area, and processing payments in a professional manner.

Qualifications

• High school diploma or GED required.
• Six (6) months work experience preferred.
• Knowledge of basic computer skills and data entry.

Responsibilities

• Reception, check-in, and check-out of patients according to policy.
• Greet and assist patients reporting to the medical office.
• Verify and update demographic information and language preferences.
• Explain payment options and collect co-pays and fees.
• Use registration/check-in systems or manual records when systems are down.
• Direct patients to appropriate areas after check-in.
• Handle cash and reconcile deposits per policy.
• Maintain confidentiality and follow safety procedures.

Education

High School Diploma/GED

Job description

Kaiser Permanente in San Rafael, California seeks a Cashier Receptionist to greet patients, check in and out, collect co-pays, and handle registration using computer systems. The role requires attention to detail and the ability to verify demographics, language preferences, and health plan coverage.

You will work under supervision within the health care department, assisting patients with questions, directing them to the appropriate area, and processing payments in a professional manner.