Patient Services Concierge: Front Desk & Care Support

Concentra, Inc; Minneapolis (MN); On-site; USD 24,810 - 32,249; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer Match

Medical, Vision, Dental Plans

Tuition Reimbursement

Employee Discounts

Job summary

Concentra, Inc is looking for a Patient Service Specialist based in Minneapolis, MN. In this full-time role, you will be an integral part of our patient care team, ensuring high-quality service for our patients.

Your responsibilities will include administrative duties like patient registration and scheduling, maintaining confidentiality, and providing excellent customer service. Qualifications include a High School Diploma and 6 months to 1 year of related experience.

Benefits include a 401(k) plan, comprehensive medical coverage, and paid time off.

Qualifications

• 6 months to 1 year in a related role.
• Knowledge of state-specific occupational medicine requirements (preferred).
• Ability to handle sensitive information per HIPAA regulations.

Responsibilities

• Greet patients and manage their needs.
• Check in and out patients and ensure accurate documentation.
• Provide patient education and manage referral processing.

Skills

Customer service skills

Attention to detail

Communication skills

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Concentra, Inc is looking for a Patient Service Specialist based in Minneapolis, MN. In this full-time role, you will be an integral part of our patient care team, ensuring high-quality service for our patients.

Your responsibilities will include administrative duties like patient registration and scheduling, maintaining confidentiality, and providing excellent customer service. Qualifications include a High School Diploma and 6 months to 1 year of related experience.

Benefits include a 401(k) plan, comprehensive medical coverage, and paid time off.