Front Office Patient Services Pro

Concentra, Inc; Chicago (IL); On-site; USD 25,000 - 32,000; Part time

Job summary

Concentra, Inc. in Chicago, IL is seeking a Patient Service Specialist PRN to join our front desk and patient care team. The role emphasizes welcoming patients, scheduling, and ensuring accurate paperwork.

You will handle phone lines, registrations, check-ins/outs, and coordinate with clinicians, while upholding HIPAA and quality service. This per-diem position offers flexible hours and opportunities to contribute to patient experience.

Qualifications

• High School Diploma or GED required.
• 6 months to 1 year related experience preferred.
• Working knowledge of state-specific occupational medicine requirements preferred.

Responsibilities

• Greet patients and visitors.
• Check in/out patients using the patient management system.
• Explain forms and ensure proper completion.
• Answer incoming calls and direct callers.
• Maintain inventory of office supplies.
• Follow HIPAA guidelines and safety rules.
• Attend staff meetings and participate in training.

Skills

Customer service

HIPAA compliance

MS Office

Front office operations

Communication skills

Attention to detail

Decision making

Education

High School Diploma or GED

Job description

Concentra, Inc. in Chicago, IL is seeking a Patient Service Specialist PRN to join our front desk and patient care team. The role emphasizes welcoming patients, scheduling, and ensuring accurate paperwork.

You will handle phone lines, registrations, check-ins/outs, and coordinate with clinicians, while upholding HIPAA and quality service. This per-diem position offers flexible hours and opportunities to contribute to patient experience.