Patient Services Concierge

Concentra, Inc; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Employee Discounts

Job summary

Concentra, Inc in Kansas City is looking for a Patient Service Specialist to join their team. The role includes complex administrative duties such as patient registration and scheduling while providing exceptional customer service. You'll be a vital part of ensuring that every patient receives quality clinical care.

The ideal candidate will have a high school diploma or GED, strong communication and problem-solving skills, and at least 6 months of relevant experience. Various employee benefits such as medical, dental, and a 401(k) plan are offered.

Qualifications

• 6 months to 1 year of job-related experience.
• Working knowledge of state-specific occupational medicine requirements is preferred.
• Ability to handle sensitive and confidential information.

Responsibilities

• Greet patients and visitors.
• Obtain authorization for patient services as needed.
• Check patients in using the patient management system.
• Answer incoming telephone lines and direct calls.
• Complete processing of patient referrals.

Skills

Customer service skills

Communication skills

Attention to detail

Logic and problem-solving

Microsoft Office

Education

High School Diploma or GED

Job description

Concentra, Inc in Kansas City is looking for a Patient Service Specialist to join their team. The role includes complex administrative duties such as patient registration and scheduling while providing exceptional customer service. You'll be a vital part of ensuring that every patient receives quality clinical care.

The ideal candidate will have a high school diploma or GED, strong communication and problem-solving skills, and at least 6 months of relevant experience. Various employee benefits such as medical, dental, and a 401(k) plan are offered.