Patient Services Concierge & Admin Specialist

Kintegra Health; Lenoir (NC); On-site; USD 42,981,000 - 57,859,000; Full time

Job summary

Kintegra Health seeks a dedicated clerical specialist to support medical office operations in a fast-paced setting. The role emphasizes accurate data entry for patient demographics, insurance details, and charges, with cross-training across medical records and PHI requests.

Responsibilities include scheduling appointments, ensuring confidentiality, handling payments, and assisting staff in a collaborative, patient-centered environment.

Qualifications

• One year of clerical experience in a medical office setting is required.
• Excellent verbal communication skills and ability to interact with individuals at all levels.

Responsibilities

• Record patient demographics, insurance information, charges and payments accurately.
• Cross-train in multiple administrative support functions including medical records and PHI requests.
• Answer phones and greet patients professionally; schedule appointments under administrative guidelines.
• Maintain patient confidentiality and adapt to changing priorities.
• Perform cash handling and process transactions accurately.

Skills

Clerical experience

Medical office software

Confidentiality

Communication skills

Teamwork

English reading

Education

High School Diploma or GED

Tools

Medical records software

Job description

Kintegra Health seeks a dedicated clerical specialist to support medical office operations in a fast-paced setting. The role emphasizes accurate data entry for patient demographics, insurance details, and charges, with cross-training across medical records and PHI requests.

Responsibilities include scheduling appointments, ensuring confidentiality, handling payments, and assisting staff in a collaborative, patient-centered environment.