Patient Services Concierge

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health in Cincinnati is hiring a Patient Services Representative to serve as the main point of contact for patients as they enter, leave, or seek assistance. You will deliver courteous, accurate information and help maintain a welcoming environment.

This on-site role requires a High School Diploma or GED (Associate's degree preferred) and 0–6 months of entry-level experience (1–2 years preferred). You will coordinate scheduling, assist with registrations, and ensure HIPAA compliance while

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• 0–6 months of equivalent experience required. 1–2 years equivalent experience preferred.

Responsibilities

• Engages with patients as they enter, leave, or request assistance, providing courteous, accurate information.
• Coordinate day‑of scheduling changes or adjustments and assist patients in locating destinations.
• Adhere to HIPAA policies and guidelines; conduct end‑of‑day reconciliation.

Education

High School Diploma or GED

Associate's Degree

Job description

UC Health in Cincinnati is hiring a Patient Services Representative to serve as the main point of contact for patients as they enter, leave, or seek assistance. You will deliver courteous, accurate information and help maintain a welcoming environment.

This on-site role requires a High School Diploma or GED (Associate's degree preferred) and 0–6 months of entry-level experience (1–2 years preferred). You will coordinate scheduling, assist with registrations, and ensure HIPAA compliance while