Cardiology Front Desk & Patient Concierge - First Shift

UC Health; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

UC Health is seeking a full-time Patient Services Representative for the Cardiology department on the first shift at University of Cincinnati Medical Center. The role serves as the primary contact for patients, guiding them through arrival, registration, scheduling, and access to care with a strong emphasis on HIPAA-compliant, compassionate service.

Responsibilities include greeting patients, coordinating schedules, verifying demographics, enrolling in MyChart, collecting co-pays, and

Qualifications

• Minimum required: High School Diploma or GED.
• Preferred: Associate's Degree.

Responsibilities

• Engages in population-appropriate communication with patients and families.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in assessment, initial treatment and ongoing care.
• Identifies physical limitations of patients and deploys intervention.
• Recognizes and responds to behavioral health concerns.
• Assist with registration, scheduling, and patient coordination as part of the front office flow.

Education

High School Diploma or GED

Associate's Degree

Job description

UC Health is seeking a full-time Patient Services Representative for the Cardiology department on the first shift at University of Cincinnati Medical Center. The role serves as the primary contact for patients, guiding them through arrival, registration, scheduling, and access to care with a strong emphasis on HIPAA-compliant, compassionate service.

Responsibilities include greeting patients, coordinating schedules, verifying demographics, enrolling in MyChart, collecting co-pays, and