Clinical Administrative Assistant

University Hospitals Pain Management; Ravenna (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

University Hospitals Pain Management seeks a front desk/administrative team member to support safe, efficient clinic operations. You will handle patient records, communicate across teams, and manage reception duties with a professional demeanor.

The role emphasizes PHI security, adherence to policies, and cooperation with staff to maintain patient and guest relations in a fast-paced clinic environment.

Qualifications

• Maintains patient records (written and/or electronic).
• Facilitates communication and efficient unit operations.
• Orders supplies and maintains resources.
• Demonstrates knowledge of resources and communication tools.
• Maintains reception desk and surrounding area awareness/control.
• Initiates professional relationships with patients, customers, coworkers.
• Supports self-development and learning environment.
• Displays commitment to hospital mission and values.

Responsibilities

• Maintains the patient record (in written and/or electronic format).
• Facilitates communication and efficient unit/department operations.
• Orders supplies.
• Demonstrates knowledge and use of available resources and communication tools.
• Maintains awareness and control of reception desk and surrounding area.
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.
• Takes responsibility for self -development and supports a learning environment.
• Displays commitment to the mission of the hospital and its values.

Skills

Verbal communication

Electronic records

Reception duties

Customer relations

Documentation

Supply orders

PHI compliance

Job description

Pain Management Clinic

Shift: M-F 8a-4:30pm

A Brief Overview

• Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7
• Facilitates communication and efficient unit/department operations. Competency 5, 6
• Orders supplies. Competency 5
• Demonstrates knowledge and use of available resources and communication tools. Competency 7
• Maintains awareness and control of reception desk and surrounding area. Competency 5,6
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
• Takes responsibility for self -development and supports a learning environment. Competency 3
• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.