Patient Services & Clinic Administration Clerk

ScionHealth; Andalusia (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

ScionHealth is seeking an Administrative Clerk to support patient intake, scheduling, and clerical tasks in our clinics. You will interact with patients and staff to ensure smooth daily operations. Responsibilities include greeting patients, verifying demographics and insurance, maintaining accurate records, and coordinating communications.

A strong focus on service and confidentiality is essential. Applicants should have a High School Diploma and at least one year in a hospital or clinic

Qualifications

• Proficient in EMR systems, word processing, and email.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Able to multi-task and function in a fast-paced healthcare setting.

Responsibilities

• Greets patients and families professionally.
• Answers phones, routes calls, and provides information.
• Registers patients, verifies demographics and insurance information, and collects co-pays.
• Schedules new and follow-up appointments; provides directions and registration guidance.
• Maintains accurate documentation and follows policies and procedures.
• Coordinates daily patient flow and supports clinical operations.
• Handles photocopying, scanning, faxing, and test-result management.
• Maintains confidentiality of patient health information.
• Assists with orientation and training of new staff.
• Restocks supplies and maintains organized work areas.

Skills

EMR systems

Verbal and written communication

Organization & time management

Multitasking in fast-paced setting

Professionalism & teamwork

Patient satisfaction focus

English fluency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

ScionHealth is seeking an Administrative Clerk to support patient intake, scheduling, and clerical tasks in our clinics. You will interact with patients and staff to ensure smooth daily operations. Responsibilities include greeting patients, verifying demographics and insurance, maintaining accurate records, and coordinating communications.

A strong focus on service and confidentiality is essential. Applicants should have a High School Diploma and at least one year in a hospital or clinic