Patient Services Clerk: Insurance & Front Desk

Upstate; City of Syracuse (NY); Vor Ort; USD 38.000 - 47.000; Vollzeit

Zusammenfassung

Thisiscny is hiring a Hospital Patient Services Clerk 2 in Syracuse, NY. The role supports the rehabilitation department by verifying insurance benefits, retrieving authorizations, and ensuring correct reimbursement.

You will collaborate with multiple staff to resolve denials and stay current with insurance industry updates, while assisting front desk colleagues and new hires. Strong customer service, communication, and organizational skills are essential; computer skills and medical terminology

Qualifikationen

• Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.
• The NYS Department of Civil Service has expanded the NY HELPS Program; exam requirements are suspended for this title.

Aufgaben

• Verifies patient insurance benefits and retrieves authorizations daily.
• Monitors accounts to ensure proper reimbursement of insurance companies.
• Works with departments/staff to resolve denials and stays current on insurance industry changes.
• Provides support to front desk staff and assists new staff integration; performs other clerical duties as needed.

Kenntnisse

Customer service

Communication

Organizational skills

Computer skills

Medical terminology

Jobbeschreibung

Thisiscny is hiring a Hospital Patient Services Clerk 2 in Syracuse, NY. The role supports the rehabilitation department by verifying insurance benefits, retrieving authorizations, and ensuring correct reimbursement.

You will collaborate with multiple staff to resolve denials and stay current with insurance industry updates, while assisting front desk colleagues and new hires. Strong customer service, communication, and organizational skills are essential; computer skills and medical terminology