Patient Access & Scheduling Specialist

Thisiscny; City of Syracuse (NY); On-site; USD 36,000 - 49,000; Full time

Job summary

Thisiscny in Syracuse is seeking a Hospital Patient Services Clerk 2 to handle patient scheduling and pre-registration duties. Responsibilities include answering phones, scheduling appointments, and collecting patient demographics and insurance information for accurate records.

The role emphasizes attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced healthcare setting. Salary listed reflects state Civil Service expectations and permanent status.

Qualifications

• Perform patient scheduling duties and coordinate new patient referrals.
• Enter and verify demographics and insurance information; collect medical records/physician orders.
• Communicate effectively to transfer information and manage multiple tasks in a fast-paced healthcare environment.
• Meet NY Department of Civil Service eligibility or transfer.
• Promotional: must be a qualified SUNY employee with one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or Nursing Station Clerk 1.

Responsibilities

• Answer phones and schedule appointments.
• Pre-register patients by entering and verifying demographics and insurance information.
• Collect medical records/physician orders and ensure accuracy.

Job description

Thisiscny in Syracuse is seeking a Hospital Patient Services Clerk 2 to handle patient scheduling and pre-registration duties. Responsibilities include answering phones, scheduling appointments, and collecting patient demographics and insurance information for accurate records.

The role emphasizes attention to detail, effective communication, and the ability to manage multiple tasks in a fast-paced healthcare setting. Salary listed reflects state Civil Service expectations and permanent status.