Patient Services & Billing Specialist

Patient First; Chesapeake (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with employer match

Paid annual leave

Volunteer Time Off

Bereavement Leave

Emergency Leave Bank

Overtime Pay

Holiday Pay

Double time on holidays

Discounted medical treatment

Job summary

Patient First in Chesapeake, VA is seeking a frontline administrative partner to assist patients at the kiosk, escort those needing emergency evaluation, and support daily center operations. You will handle billing discussions and provide clear information on insurable and non-insurable charges while registering patients with empathy and speed.

Strong typing, communication, and multitasking skills are required, along with the ability to lift up to 25 pounds and sit/stand for long periods.

Qualifications

• Basic typing skills.
• Excellent verbal and written communication.
• Ability to sit, stand, and walk for up to 7 hours.
• Ability to lift up to 25 pounds.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Handle billing policies and questions clearly.
• Register patients accurately and provide courteous service.
• Verify patient demographic, health, pharmacy, and insurance information.
• Answer billing questions and provide itemized statements.
• Manage cash, receipts, and end-of-shift balancing.
• Receive, send, and distribute correspondence and filings.
• Maintain EMR system and stock supplies.
• Support center operations and attend staff meetings.

Skills

Typing

Customer service

Communication

Multitasking

Billing inquiries

Education

High school diploma or equivalent

Tools

EMR system

Job description

Patient First in Chesapeake, VA is seeking a frontline administrative partner to assist patients at the kiosk, escort those needing emergency evaluation, and support daily center operations. You will handle billing discussions and provide clear information on insurable and non-insurable charges while registering patients with empathy and speed.

Strong typing, communication, and multitasking skills are required, along with the ability to lift up to 25 pounds and sit/stand for long periods.