Patient Services & Billing Specialist

Patient First; Parham (TN); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Discounted medical treatment

401(k) retirement plan

Paid annual leave

Overtime pay

Holiday double-time

Job summary

Patient First is hiring for a front desk/clerical role at a Tennessee center. You will assist patients at the kiosk, escort those needing emergency care to the treatment area, and handle billing inquiries with care and accuracy.

The position emphasizes excellent customer service, compassion, and accuracy in registering patients, processing payments, and maintaining records across the EMR system.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours.
• Ability to lift up to 25 pounds.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Respectfully handle Physician and Nurse requests in a timely manner.
• Communicate information about billing policies and charges as needed.
• Register patients accurately with excellent customer service and compassion.
• Verify patient demographics, health, pharmacy, and insurance information.

Skills

Typing skills

Communication skills

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Patient First is hiring for a front desk/clerical role at a Tennessee center. You will assist patients at the kiosk, escort those needing emergency care to the treatment area, and handle billing inquiries with care and accuracy.

The position emphasizes excellent customer service, compassion, and accuracy in registering patients, processing payments, and maintaining records across the EMR system.