Patient Services & Billing Specialist

University of Alabama at Birmingham; Birmingham, Northern (AL, KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

The University of Alabama at Birmingham (UAB) is seeking a CUSTOMER SERVICE REPRESENTATIVE to handle patient and entity inquiries, verify eligibility and benefits, bill and collect payments, and enter charges in the Practice Management System. The role includes scheduling appointments and assisting staff and patients in a multi-line clinic environment.

Primary duties include cash handling, delivering medical records when needed, and supporting faculty, patients, and students.

Qualifications

• High School diploma or GED required.
• Two years of related experience required.
• Preference for ability to manage multiple priorities.

Responsibilities

• Checking patients in/out.
• Insurance verification.
• Scheduling appointments.
• Managing online/text messages.
• Cash management.

Skills

Multitasking

Education

High School diploma or GED

Job description

The University of Alabama at Birmingham (UAB) is seeking a CUSTOMER SERVICE REPRESENTATIVE to handle patient and entity inquiries, verify eligibility and benefits, bill and collect payments, and enter charges in the Practice Management System. The role includes scheduling appointments and assisting staff and patients in a multi-line clinic environment.

Primary duties include cash handling, delivering medical records when needed, and supporting faculty, patients, and students.