Patient Services & Billing Specialist

University of Alabama at Birmingham; Birmingham (AL); On-site; USD 21,000 - 29,000; Full time

Job summary

University of Alabama at Birmingham (UAB) seeks a CUSTOMER SERVICE REPRESENTATIVE to respond to account inquiries, verify eligibility and benefits, and bill and collect payments from patients and third-party payers. The role includes scheduling, handling multi-line calls, and occasional mobile delivery of records and supplies.

Responsibilities include checking patients in/out, insurance verification, appointment scheduling, managing messages, and cash handling in a day shift on-site environment.

Qualifications

• High School diploma or GED with two years of related experience.
• Experience with insurance verification and patient billing is helpful.
• Ability to operate in a multi-line phone system.

Responsibilities

• Checking patients in/out
• Insurance verification
• Scheduling appointments
• Managing online/text messages
• Cash management

Skills

Organization skills

Manage multiple priorities

Customer service

Education

High School diploma or GED

Job description

University of Alabama at Birmingham (UAB) seeks a CUSTOMER SERVICE REPRESENTATIVE to respond to account inquiries, verify eligibility and benefits, and bill and collect payments from patients and third-party payers. The role includes scheduling, handling multi-line calls, and occasional mobile delivery of records and supplies.

Responsibilities include checking patients in/out, insurance verification, appointment scheduling, managing messages, and cash handling in a day shift on-site environment.