Patient Services & Billing Coordinator

Community Healthcare Network; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Healthcare Network is seeking a Full-Time Patient Services Coordinator to optimize administrative operations, improve workflow efficiency, and strengthen financial performance to support seamless patient care. The PSC will develop training materials, train front-end staff on scheduling, billing, and insurance verification, and drive revenue cycle improvements across sites.

This role requires strong collaboration with billing teams, a focus on reducing gaps and denials, and ensuring

Qualifications

• Associate's Degree or higher with healthcare experience; five years preferred.
• High School Diploma with seven years of healthcare experience acceptable.
• Experience in dental operations, billing, and patient scheduling preferred.

Responsibilities

• Develop training materials and job aids for front-end staff across sites.
• Train staff on appointment scheduling, billing processes, insurance verification, and revenue cycle workflows.
• Participate in quality improvement to improve staff performance and service delivery.
• Develop data-driven solutions to improve billing accuracy, insurance verification, and revenue collection.
• Ensure provider schedules are filled, reducing gaps and no-show rates.
• Support billing teams by identifying denied claims and revenue leakage.

Skills

Healthcare experience

Billing processes

Patient scheduling

Education

Associate's Degree

High School Diploma

Tools

Billing software

Job description

Community Healthcare Network is seeking a Full-Time Patient Services Coordinator to optimize administrative operations, improve workflow efficiency, and strengthen financial performance to support seamless patient care. The PSC will develop training materials, train front-end staff on scheduling, billing, and insurance verification, and drive revenue cycle improvements across sites.

This role requires strong collaboration with billing teams, a focus on reducing gaps and denials, and ensuring