Patient Services & Billing Coordinator

Cape Fear Valley Health; Erwin (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Cape Fear Valley Health is seeking a Patient Representative for the Erwin clinics to ensure smooth patient flow, accurate invoice submission, and proper medical records maintenance. You will schedule visits, collect payments, and assist with coding and transcription under supervision.

The role emphasizes accurate data entry, customer service, and teamwork in a busy outpatient setting within the CFV Internal Medicine Continuity Clinic in Erwin, NC.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of clerical experience.
• Experience in medical office or significant public contact preferred.
• Typing 45–55 wpm and English proficiency required.

Responsibilities

• Register patients and schedule initial and follow-up visits.
• Receive calls regarding appointments and determine provider and type of appointment.
• Collect monies from patients and document receipts; prepare cash report daily.
• Enter ICD-10 and CPT-4 coding for Part B billables; transcribe non-medical dictation.

Skills

Typing 45-55 wpm

Customer service

Organizational skills

Verbal communication

Education

High school diploma or equivalent

Tools

PC skills

Job description

Cape Fear Valley Health is seeking a Patient Representative for the Erwin clinics to ensure smooth patient flow, accurate invoice submission, and proper medical records maintenance. You will schedule visits, collect payments, and assist with coding and transcription under supervision.

The role emphasizes accurate data entry, customer service, and teamwork in a busy outpatient setting within the CFV Internal Medicine Continuity Clinic in Erwin, NC.