Patient Services & Billing Coordinator

aah; Downers Grove (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Life insurance

Disability

Flexible Spending Accounts

Adoption assistance

Employer retirement match

Educational assistance

Job summary

Advocate Medical Group (AMG) in Downers Grove, IL is seeking a Patient Service Representative to support the ambulatory care team. You will assist providers, connect with patients, and ensure a seamless, compassionate experience daily.

The role includes scheduling, registration, and billing duties, with a pay range of $19.80–$29.70 per hour and a 40-hour work week, Monday–Friday 8am–5pm with some start/end flexibility.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provide efficient, high-quality service to patients arriving for appointments or contacting the office.
• Assist with scheduling, registration, and billing processes.
• Enter billing information at time of service and verify payer details.
• Maintain accurate medical records and support clinical staff.

Skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Job description

Advocate Medical Group (AMG) in Downers Grove, IL is seeking a Patient Service Representative to support the ambulatory care team. You will assist providers, connect with patients, and ensure a seamless, compassionate experience daily.

The role includes scheduling, registration, and billing duties, with a pay range of $19.80–$29.70 per hour and a 40-hour work week, Monday–Friday 8am–5pm with some start/end flexibility.